Privacy Policy

Last Updated: November 15, 2024

Jessica Dunnam, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through SMS, email marketing, and our website. By using our services, including opting in to communications or accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information when you interact with us via SMS, email marketing, and our website:

Personal Identifiers: Name, email address, phone number, and postal address when you opt in for communications or register on our website.
Contact Information: Information you provide when communicating with us, including via SMS, email, or contact forms on our website.
Website Data: Technical data such as IP address, browser type, device identifiers, pages visited, and usage patterns through cookies or similar technologies.
Marketing Preferences: Preferences related to how you wish to receive communications from us, including opting into or out of marketing emails or text messages.
Other Information You Provide: Any other personal information you voluntarily provide to us through forms, surveys, or interaction with our customer support team.

2. How We Collect Your Information

We collect personal data through the following channels:

Directly from You: When you provide information through our website forms, opt-in to receive SMS or email marketing, create an account, or engage in communication with us.
Automatically via Website Use: Through cookies, web beacons, and similar tracking technologies when you use our website.
From Third Parties: We may collect information from third parties (e.g., social media platforms, analytics providers) to supplement data we already hold.

3. How We Use Your Information

We use your information for the following purposes:

Marketing Communications: To send you promotional emails, SMS messages, newsletters, offers, and other content related to our products and services (with your consent, where required by law).
Transactional Communications: To provide you with important updates, service notifications, order confirmations, and other transactional communications.
Website Functionality: To personalize your experience on our website, respond to your inquiries, and deliver relevant content.
Analytics and Improvements: To analyze usage patterns, improve our website, and enhance our products and marketing strategies.
Compliance with Laws: To comply with legal obligations, such as record-keeping and responding to regulatory inquiries.

4. Opt-In and Opt-Out of Communications

Opting In:

You can opt into our SMS and email marketing by voluntarily providing your contact details via our website or other forms and giving explicit consent. Consent is not required to make a purchase.
By opting in, you agree to receive messages or emails related to our services, offers, or promotions.

Opting Out:

SMS: You can opt out of receiving SMS marketing messages at any time by replying “STOP” to any text message you receive from us or by contacting us at [email protected].
Email: You can opt out of email marketing by clicking the “unsubscribe” link in any promotional email or by contacting us at [email protected].
Website Cookies: You can control cookies via your browser settings. To learn more about our use of cookies, please see below.

5. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, provide functionality, and analyze user behavior. These technologies may collect information about your browsing activity on our site. You may choose to refuse or block cookies through your browser settings, but some website features may not function properly without them.

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Consent: You have given your consent for us to send marketing communications or collect information through cookies.
Legitimate Interest: We may process your data to deliver relevant marketing, improve services, or operate our website.
Contractual Necessity: We may process data necessary for fulfilling contracts or providing services you have requested.
Compliance with Legal Obligations: To comply with applicable laws and regulations.

We do not sell your personal information. However, we may share your data in the following circumstances:

Service Providers: We may share your information with third-party service providers, such as Go High Level, email marketing platforms, or analytics providers, who assist us in managing our communications and website operations.
Legal Compliance: We may disclose your data if required by law or in response to a valid legal process (e.g., court order or subpoena).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request that we delete your information by contacting us at [email protected].

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request that we correct inaccurate or incomplete data.
Right to Deletion: Request the deletion of your personal information.
Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
Right to Object: Object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at [email protected]. We will respond within the timeframes required by law.

10. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or loss. While we strive to ensure the security of your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

12. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers and processing in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email, SMS, or posting a prominent notice on our website. Continued use of our services after the changes become effective indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Jessica Dunnam, LLC
1575 Main Street, Sarasota, FL 34241
[email protected]
941-713-1339